Refund and Returns Policy
Overview
We have a “48 hours return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality, freshness or quantity of the product. We will take the returned product back with us and issue a refund to you by way of a discount coupon of same amount that can be accrued on any product on our website.
1. Return Eligibility
Due to the nature of food products, returns are accepted only if:
Product is damaged during transit
Wrong product delivered
Product is defective or spoiled
2. Return Request Process
Request must be raised within 48 hours of delivery
Provide order details along with clear images/videos as proof
3. Refund Policy
Approved refunds will be processed within 5–7 business days
Refund will be credited to the original payment method
4. Non-Returnable Items
We do not accept returns for:
Opened or used products
Change of mind
Taste preferences
5. Replacement Policy
In eligible cases, we may offer a replacement instead of a refund.
📩 Contact Us
For any questions, concerns, or support:
Email: sfindustrys55@gmail.com
Phone: 9451081229
Address: Indira Nagar, Lucknow1
